Frequently Asked Questions

The easiest way is to rebook before you leave, so you can lock in your preferred timing and day before the calendar fills. Weekend slots go fastest, so book 4–6 weeks ahead for a Saturday. Weekday appointments are usually 2–3 weeks out. If you need something sooner, give us a call and we'll do our best to fit you in.

Your appointment time is reserved just for you. We kindly request at least 48 hours' notice if you need to cancel or reschedule. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee.

The easiest way to book is through our online "Book Your Appointment" form. You can select your desired service, and we will be in touch to confirm a date and time. You can also call us directly at +61 420 453 587.

We are located in a private studio at Level 11, 61-63 Market St, Sydney NSW 2000, right in the heart of the Sydney CBD.

It means your appointment is yours and yours alone. Unlike a traditional salon, there are no other clients, no other stylists, and no receptionists. It's just you and Mel in a quiet, serene space, allowing for undivided attention and a truly relaxing experience.

Typically anywhere from 45 minutes for a quick service to 3 hours for a full appointment. Men's precision cuts run 45 minutes, the longer skin fade or restyle is 1 hour, women's haircuts are 50 minutes to 1 hour 15 minutes depending on length, and full colour or our timed grooming packages run 1.5 to 3 hours. You'll see the exact duration when you pick the service on the booking system.

Absolutely. I have masterful expertise across all hair types, textures, and densities. My passion is personalised hair artistry, and I love working with everything from fine, straight hair to coarse, coily hair.